Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Privacy Policy

Last updated: 08/02/2026

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1. Introduction

Pro-Vend (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.pro-vend.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

Business name: Pro-Vend
Website: https://www.pro-vend.co.uk

If you have any questions about this policy or how we handle your data, you can contact us via the details on our website.

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3. Information We Collect

We may collect and process the following information:

• Contact information (such as name, email address, phone number) when you fill in a contact form or enquire with us

• Technical data, including IP address, browser type, operating system, and pages visited

• Usage data about how you use our website

• Any other information you voluntarily provide to us

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4. How We Use Your Information

We use your data to:

• Respond to enquiries and provide our services

• Improve our website and user experience

• Communicate with you where necessary

• Comply with legal or regulatory obligations

We will only use your personal data when the law allows us to.

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5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission

• Contract – where processing is necessary to fulfil a contract or enquiry

• Legitimate interests – to operate and improve our business

• Legal obligation – where required by law

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6. Cookies

Our website may use cookies to improve functionality and analyse traffic.

Cookies are small text files placed on your device. You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

(If you use analytics like Google Analytics, this section covers that.)

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7. Sharing Your Data

We do not sell or rent your personal data.

We may share information with trusted third parties only where necessary, such as:

• Website hosting providers

• IT or security services

• Legal or regulatory authorities if required

All third parties are required to keep your data secure and confidential.

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8. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

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9. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

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10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us via the details on our website.

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11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown above.